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SHOPPING
1. Choose the products that you like and add them to your shopping cart. When products offer different options, be sure that the sizes and finishes chosen are correct.
2. The quantity of products in your shopping cart and the total amount (without shipping cost) will always be shown, when you have finished, click in "view cart" to check the selected products and then click "check out" to finish your shopping.
3. Fill in the form with all the requested information, as it is necessary to process your order, and be sure all the information is correct.
4. Once you finish, you will receive an e-mail with your order information, and our team will start working on your order so that you will receive it as quickly as possible.
Please note: that we try to show the colours of our products as realistically as possible, but there are a lot of factors that can make them look a little different, such as the brightness and configuration of your screen. Please contact us if you have any doubts about the colour of any of our products.

PAYMENT
You can pay either using your Paypal account, or directly from us by credit card via our secure server.

INTERNATIONAL SHIPPING.
We do ship worldwide and are currently working to ship to all areas. If your country don't appear then please send us an e-mail with your address and the items you are interested in purchasing and we will arrange everything as quickly soon as possible.

SHIPPING

COST OF SHIPPING
Shipping costs vary depending on the place of supply to different areas and are automatically calculated based on the size and weight. You can see the shipping costs once you have chosen your product by clicking on the shopping cart and choosing the shipping area.

METHOD OF DELIVERY
Deliveries will be made from Spain. Once you have sent the order will inform you by email.
To avoid problems in delivery (wrong address, no one at home), it is mandatory that you specify a valid phone number.
REMEMBER do not ship to PO boxes, so we need to detail the exact address of delivery.

DELIVERY
We do not store stocks, our items are carefully and individually made pieces and therefore require a production time of 15 days from purchase (in some cases the production time may be less, alternatively we will notify you by email). Once the order leaves our warehouse within Spain estimated delivery is 3-10 days and 10-15 for the rest of the world.
We make partial deliveries of orders, if you do not have a product called wait to have all the same to proceed with dispatch and inform you of this situation.

RETURNS
We only accept returns in case of manufacturing fault.
Upon receipt of your order, should you consider it to have any manufacturing faults, please contact us immediately using our contact form, informing us about the fault. (Please note that every item is subject to our quality control, being checked again before sending to avoid this kind of situation).
You must return the item to us and we will let you know within 14 days of receipt. We will check the returned item carefully and inform you by e-mail if you have the right to a replacement. If yes, you will receive a new replacement item free of charge. You will only receive a refund in the event that the faulty item is out of stock.
Send us the item in it is original packaging, including all the tags and documents. Please note that you will be responsible for return shipping costs.
If you have any doubts, please contact us via our contact form.
We will not exchange any items that are not in the same condition as when received, or any items that have been used.





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